ADAS fault: what could be going on?
Getting a message such as 'driver assistance system unavailable', finding that a feature suddenly stops working, or having a driver assistance system switch off while you're driving? This could be a temporary limitation or a fault in an ADAS feature.
ADAS stands for advanced driver assistance systems: systems that can inform, warn, support, or in certain situations actively intervene, to assist the driver. They do this using software and various sensors, such as cameras and radar.
A message doesn't automatically mean something is broken. A system can also be temporarily unavailable because the conditions needed for reliable operation aren't met.
If the system stays active but responds differently from what you expect, that's more likely to be unexpected ADAS behaviour than a clear fault.
Have you experienced a fault or an unexpected dropout? Report your experience with ADAS Meldpunt.
Want to know what role the ILT plays in faults with driver assistance systems? Read the difference between the ILT and the independent ADAS Meldpunt.
Does this sound familiar? Share your experience with ADAS Meldpunt. Your report helps build a clearer picture of how driver assistance systems perform in everyday driving.
Report an incidentWhat do we mean by an ADAS fault?
In everyday language, 'ADAS fault' is used for several different situations where a driver assistance system doesn't work as the driver expects. These don't always mean the same thing.
A dashboard message that a system is unavailable, a feature that can't be switched on temporarily, or a driver assistance system that repeatedly drops out unexpectedly — all of these are experienced as a 'fault'. Even so, it's useful to distinguish between them.
- a dashboard message that a system is unavailable;
- a system that can't be switched on temporarily;
- a feature that stops being available during a journey;
- an error message or warning light;
- a driver assistance system that repeatedly drops out unexpectedly.
Temporary unavailability
Under certain conditions, a system may temporarily lack enough information to work reliably. The car then switches the feature off as a precaution and displays a message.
Technical fault
There may also be an issue with hardware, software, sensors, alignment, communication between vehicle systems, or another technical cause. This can only be established by examining the vehicle.
Unexpected behaviour
A system can also stay active but respond differently from what the driver expects. This isn't automatically the same as a technical fault, but it can still be worth reporting.
Why might a driver assistance system be temporarily unavailable?
Driver assistance systems depend on certain conditions for sensors and software to process information reliably. If those conditions aren't met, a system may switch itself off or perform less well.
These are possible factors. An error message or unexpected dropout alone cannot tell you what caused it.
- dirt, snow, ice or condensation around cameras or other sensors;
- rain, fog, snow, bright glare or other visibility conditions;
- road markings or traffic situations that are harder to detect;
- a sensor temporarily receiving insufficient information;
- conditions such as speed or road type under which a particular feature isn't active;
- a technical fault;
- a problem with sensor alignment or calibration;
- software or vehicle communication issues.
What can you check yourself?
Some causes of a temporary message are easy to check. Pay attention to safety: only touch sensors and cameras according to the manufacturer's instructions.
- read the exact message on the dashboard or central display;
- check your vehicle's handbook;
- check whether visible camera and sensor areas are clean;
- remove snow, ice or dirt only as instructed by the manufacturer;
- note when and under what conditions the message appeared;
- check whether the system becomes available again after a further journey or restart.
Does the message disappear?
If a warning disappears once conditions change, that doesn't necessarily mean the cause is known. The system may become available again because the sensor once more has enough information, not because any underlying technical issue has been resolved.
If the message keeps returning, or the system doesn't work as expected, have the vehicle assessed by a qualified garage or service centre.
When is it sensible to have a garage check the car?
Sometimes checking it yourself isn't enough. Have the vehicle assessed by a qualified garage or service centre if one or more of the following apply.
- the fault keeps recurring;
- several driver assistance systems fail at the same time;
- a warning or error message stays displayed;
- a system responds unexpectedly while driving;
- the vehicle has recently been damaged, or work has been carried out near sensors;
- the windscreen has been replaced and it has an ADAS camera mounted on it;
- the driver is unsure whether the system is still working reliably.
What can a garage do?
Depending on the vehicle and system, a garage can, for example, read fault codes, check sensors, assess whether calibration is needed, and check whether software updates or manufacturer procedures apply.
Fault or unexpected behaviour?
Sometimes it's difficult to tell whether you're dealing with a fault or with unexpected ADAS behaviour. Both experiences can be relevant for ADAS Meldpunt, but they aren't the same.
Example of a fault or unavailability: 'Lane Assist temporarily unavailable.'
Example of unexpected behaviour: the feature stays active, but the car gives a steering or braking response the driver didn't expect.
Report unexpected behaviour
Is it about a specific system? Also check our pages on problems with Lane Assist, unexpected braking or unexpected steering behaviour.
What information is useful in a report?
The more specific the report, the more useful it is for analysis.
- the driver assistance system involved;
- vehicle make and model;
- date and time;
- location;
- traffic situation;
- weather and light conditions;
- road type;
- what the dashboard showed;
- exactly what the system did;
- whether the behaviour has happened before.
Report an ADAS fault
Have you experienced a fault or an unexpected dropout? Report an ADAS fault to ADAS Meldpunt. A report to ADAS Meldpunt doesn't replace a technical diagnosis or repair.
Frequently asked questions
An independent reporting platform
ADAS Meldpunt is an independent initiative. It is not affiliated with any vehicle manufacturer, importer, insurer, regulator or other government body.
We do not sell cars or carry out repairs, and we receive no payment from manufacturers, importers or insurers for the content of reports.
Reports are used to understand how driver assistance systems work and how they can be used safely, and to identify possible patterns of unexpected or unwanted behaviour. Personal data is kept protected.
